Kyle Pounds - returns and refunds

to carry V.	to offer a particular item for sale; to have an item in the store
a defect N.	a technical problem, a flaw, a mistake in construction
to exchange V.	to change one item for another
irritating Adj.	annoying, upsetting, bothersome
a model N.	a particular type of a mechanical product
a policy N.	a plan or course of action in business or government which is regularly followed
to refund V.	to return money a person paid for a product or service
to ship V.	to send something large through the mail
store credit N.	a credit given to a customer which can be used to buy a new product
a warranty N.	guarantee given by a company which ensures that the product they sell you is well made. If it breaks too soon, they agree to repair it or replace it free of charge.